How do I get loyalty points?
For every £ you spend, you will receive 10 points. Points can you collect in one branch cannot be redeemed in another, each branch has their own loyalty points balance. From time to time we may run promotions that allow you to earn more points. How do I redeem my loyalty points?
Every point is worth £0.01. When you have collected at least 1000 points (£10.00 in value) you can start spending them. To redeem your points, simply tick the "redeem" checkbox on the checkout page and your order will be reduced by up to the value of your credits when you click the "Confirm and place order" button. After a successful order, your loyalty point's balance will be deducted by the relevant amount.
Please note, points are not redeemable for cash and can only be redeemed online. They cannot be transferred to another customer account.
We reserve the right to withdraw or remove points as we see fit, if we suspect fraud, or if we wish to stop the loyalty scheme, in which case, no refund will be given. You will not receive loyalty points on money you spend on payment or delivery fees.
